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ASSISTANCE
  1. Customer Portal
  3. Orchestration

Customer Orchestration

Operational view for managing client work at scale.

My Task Queue
5

5 overdue

Client Requests
3

awaiting review

Risk Alerts
4

2 high priority

Active Clients
12

3 need attention

Active Tasks
All tasks sorted by urgency

Review BO Declaration - ABC Holdings

OpenHigh Priority

Beneficial Ownership Update · 3 entities affected

Compliance OfficerDue in 2 daysBVI BO Act 2024

Verify Source of Funds - NewCo Ltd

In Progress

Enhanced Due Diligence · 1 entities affected

AnalystDue in 5 daysClient Request

Annual Review - Global Trust

Open

Periodic Review · 5 entities affected

Relationship ManagerDue in 14 daysScheduled

Document Expiry - Alex Winter Passport

OpenHigh Priority

Document Management · 2 entities affected

AdminDue in OverdueSystem Alert

PEP Screening Update - VIP Client

Awaiting ClientHigh Priority

Risk Assessment · 1 entities affected

Compliance OfficerDue in 3 daysScreening Service

New Entity Onboarding - Tech Startup Inc

In Progress

Onboarding · 1 entities affected

AnalystDue in 7 daysClient Request

Structure Change - Holding Reorganization

Open

Corporate Actions · 4 entities affected

Relationship ManagerDue in 30 daysClient Request

Regulatory Filing - BVI FSC Report

OpenHigh Priority

Regulatory Compliance · 12 entities affected

Compliance OfficerDue in 10 daysRegulatory Calendar
Risk Alerts
Exceptions requiring immediate attention
Document Expiry
high

Alex Winter passport expired on Dec 15, 2025. Affects 2 entities as beneficial owner.

2 entities
PEP Match
high

New PEP screening match for director of VIP Holdings. Requires enhanced due diligence.

1 entities
Regulatory Deadline
medium

BVI BO Act Schedule 2 filing deadline in 10 days for 8 entities.

8 entities
Annual Review Overdue
medium

3 entities have annual reviews overdue by more than 30 days.

3 entities
Portfolio Summary
Quick overview of client portfolio
Total Clients12
Active Processes28
Pending Approvals7
Jurisdictions5